Do you have any questions or looking for advice on the best solutions for your organization? Let’s work together to achieve your goals. Contact us in the way that works best for you. How can we help?
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Do you have questions and need a quick answer? We’ve compiled all the frequently asked questions for you. Can’t find what you’re looking for? Don’t hesitate to contact us!
What is a Microsoft Solutions Partner?
We’re a certified Microsoft Solutions Partner. That means we’re a company that has demonstrated expertise in implementing, managing, and optimizing Microsoft technologies. We meet Microsoft’s competency requirements, ensuring they can provide high-quality solutions and services for businesses.
Which Microsoft Solutions do you offer?
We offer a wide range of Microsoft products, including Dynamics 365 (CRM & ERP solutions), Power Platform (Power BI, Power Automate, Power Apps), and Windows enterprise solutions.
Do you also work with other systems?
Yes, we integrate Microsoft solutions with third-party systems such as SAP, Salesforce, and various industry-specific applications. Our team ensures seamless interoperability between different platforms.
What does an implementation process look like?
Our implementation process consists of the following steps:
Can this be integrated with our current systems?
Yes, Microsoft products are designed to integrate with various systems, including third-party applications. We assess compatibility and provide API or middleware solutions to ensure smooth integration.
What specific solutions do you offer for my industry?
We provide industry-specific solutions tailored for Commodity Traders, Financial Services and Professional Services. That’s where we excel!
Do you provide service and support?
Yes, we offer comprehensive support services, including technical troubleshooting, system maintenance, and performance optimization.
Do you handle incidents?
Yes, we have an incident management process to quickly resolve technical issues and minimize downtime.
Is there an SLA for support services?
Yes, we provide Service Level Agreements (SLAs) that define response times, resolution targets, and service commitments based on your business needs.
Do you offer training or courses for employees?
Yes, we offer structured training programs and courses for employees, covering Microsoft solutions, cybersecurity, cloud management, and best practices for digital transformation.
We’re happy to come to you, but of course, you’re always welcome to join us at our table, or we can arrange a digital meeting. Schedule an appointment and we’re pleased to welcome you.
‘Gebouw Koningshof’
Schipluidenlaan 4
1062 HE Amsterdam