If you were wondering
Dynamics 365 Customer Insights – Journeys
Deliver personalized, real-time customer experiences across every touchpoint with AI-powered insights and automation.
Deliver personalized, real-time customer experiences across every touchpoint with AI-powered insights and automation.
Struggling to launch targeted campaigns that actually convert? Many marketing teams rely on a scattergun approach, wasting valuable time and resources. Disconnected systems, scattered marketing channels, unclear performance insights, and guesswork on audience segmentation are often the culprits.
With Dynamics 365 Customer Insights – Journeys, reaching your ideal audience has never been easier. Monitor, segment, automate, personalize, and execute campaigns seamlessly from one user-friendly marketing hub.
Deliver personalized interactions across channels
Easily create and execute automations
Create and optimize campaigns with AI
Engage customers across channels with a unified experience
Deliver personalized interactions across channels
Easily create and execute automations
Create and optimize campaigns with AI
Engage customers across channels with a unified experience
We put people first. That’s why believe every customer interaction should be meaningful, personalized, and timely. Microsoft Customer Insights Journeys combines advanced AI, data, and real-time engagement tools to deliver exceptional customer experiences. This solution meets 80% of marketing needs, but we know every business is unique. Our customizations align the solution with your marketing team, unique business goals and customer expectations.
to your business needs.
for your operations.
by engaging end-users.
before, during and after implementation.
to your business needs.
for your operations.
by engaging end-users.
before, during and after implementation.
Make your marketing engine work for your organization and deliver measurable results with a platform designed for seamless customer journeys.
Save time and resources with automated workflows and AI-driven recommendations.
Drive higher conversion rates and ROI with data-driven marketing strategies.
Integrate the Customer Insights – Data platform and gain a complete 360° customer view.
Wondering how to gather and unify your customer data? That’s where Microsoft Customer Insights Data comes in. Collect, analyze, and create a 360° customer view with CI Data, and turn it into targeted campaigns using CI Journeys.
With the rise of AI, traditional systems and dashboards are now a thing of the past. Looking to revolutionize your marketing efforts? Copilot integrates with Dynamics 365 Customer Insights – Journeys, an AI-powered assistant that simplifies time consuming marketing activities, like campaign creation, automates tasks, and provides insights. Our Copilot Switched On service effortlessly integrates AI into your operations.
Predict customer intent and recommend next best actions
Create customer journeys with natural language
Optimize campaigns with heatmap analytics and engagement insights
Predict customer intent and recommend next best actions
Create customer journeys with natural language
Optimize campaigns with heatmap analytics and engagement insights
If you were wondering
“What the team has achieved in recent times is admirable and this achievement highlights the extremely pleasant cooperation between SWK and Dynamic People.”
Microsoft 365 Works effortlessly with your trusted office apps: Outlook, Excel and Teams.
We offer flexible licensing options for Dynamics 365 Customer Insights – Journeys to suit businesses of all sizes. Contact us to learn more about pricing and plans tailored to your needs!
Do you have questions about Dynamics 365 Customer Insights – Journeys and need a quick answer? We’ve compiled all the frequently asked questions for you below. Can’t find what you’re looking for? Don’t hesitate to give us a call, we’re happy to help!
Can Dynamics 365 Customer Insights – Journeys integrate with our existing CRM system?
Yes, it supports integration with various third-party CRM systems, including Salesforce and SAP.
How does AI in Dynamics 365 Customer Insights – Journeys help my marketing team?
AI provides actionable insights, automates repetitive tasks, and helps create personalized customer journeys and content, enabling your team to focus on strategy and creativity.
Is Dynamics 365 Customer Insights – Journeys suitable for small businesses?
Absolutely! The solution is scalable and can be tailored to meet the needs of businesses of all sizes.
