Dynamics 365 Customer Insights – Data

Collect customer data from various systems and channels and transform it into a unified customer view.

Customer Insights Data | Dynamics 365 | Header | Dynamic People

GET TO KNOW
YOUR AUDIENCE.

Is your team struggling to make sense of fragmented customer data and turn it into personalized experiences? Disparate data sources often result in a lack of actionable insights, making it hard to predict customer behavior and intent or effectively influence it.

With Microsoft’s powerful Customer Data Platform (CDP), you can unify data from multiple sources to create a comprehensive 360-degree view of your customers. AI-driven insights empower businesses to make data-driven decisions and deliver personalized customer experiences with precision.

THE UNIQUE VALUE OF
CUSTOMER INSIGHTS – DATA.

  • Create a 360° customer view

  • Instantly act on critical customer data

  • Predict customer intent, churn, and value with AI

  • Ensure customer privacy and compliance

  • Create a 360° customer view

  • Instantly act on critical customer data

  • Predict customer intent, churn, and value with AI

  • Ensure customer privacy and compliance

We make Dynamics 365 Customer Insights – Data work for you.

Not the other way around.

We put people first. That’s why we believe that understanding your customers is key to delivering exceptional experiences. Dynamics 365 Customer Insights – Data unifies and enriches customer data, delivers actionable insights, and activates them across business processes. Built on a secure, trusted platform, it ensures compliance with global regulations. We customize it to fit your users’ needs and business goals.

  • Tailored advice

    to your business needs.

  • Customized implementation

    for your operations.

  • Ensuring adoption

    by engaging end-users.

  • Support

    before, during and after implementation.

  • Tailored advice

    to your business needs.

  • Customized implementation

    for your operations.

  • Ensuring adoption

    by engaging end-users.

  • Support

    before, during and after implementation.

How your organization
will be empowered

Get started with data-driven marketing! With Dynamics 365 Customer Insights – Data, you build a solid foundation of customer data and insights, enabling you to execute targeted and effective marketing campaigns.

Microsoft Dynamics 365 Customer Insights - Data door Dynamic People

Data unification

Create a single source of truth by unifying data from multiple sources, including Dynamics 365, Salesforce, and SAP.

Get actionable insights

Predict customer intent, churn, and lifetime value with prebuilt AI models.

Real-time engagement

Integrate with Customer Insights – Journeys to activate customer data and deliver cross channel experiences.

Privacy and compliance

Ensure compliance and manage consent while adhering to global privacy regulations.

Translate customer data into successful marketing campaigns.

You’ve got the data. The insights. A 360° customer view. What’s next? That’s where Microsoft Customer Insights – Journeys comes in. Monitor, segment, automate, personalize, and execute campaigns seamlessly from one user-friendly marketing hub.

Maximum efficiency
with Copilot Switched On.

Enjoy the flight.

With the rise of AI, traditional systems and dashboards are now a thing of the past. Looking to unlock the power of your customer data? Dynamics 365 Customer Insights – Data integrates Copilot, an AI-powered assistant for simplifying and unifying data. Our Copilot Switched On service effortlessly integrates AI into your operations.

  • Predict customer intent, churn, and value with AI

  • Automate data enrichment and segmentation for targeted campaigns

  • Leverage explainable AI models for fair, accurate insights

  • Predict customer intent, churn, and value with AI

  • Automate data enrichment and segmentation for targeted campaigns

  • Leverage explainable AI models for fair, accurate insights

eric-polman-SWK-Dynamics-365-Customer-Engagement.jpeg

Don’t just take our word for it.

Hear it from our customers.

“What the team has achieved in recent times is admirable and this achievement highlights the extremely pleasant cooperation between SWK and Dynamic People.”

Eric Polman
Managing director, SWK

Read this case
Customer Insights Data | Dynamics 365 | Licensing | Dynamic People

Dynamics 365 CUSTOMER INSIGHTS – DATA LICENSING OPTIONS.

We offer flexible licensing options for Dynamics 365 Customer Insights Data to suit businesses of all sizes. Contact us to learn more about pricing and plans tailored to your needs!

FAQ’s

We give

Do you have questions about Dynamics 365 Customer Insights – Data and need a quick answer? We’ve compiled all the frequently asked questions for you below. Can’t find what you’re looking for? Don’t hesitate to give us a call, we’re happy to help!

Can Dynamics 365 Customer Insights – Data integrate with our existing CRM system?

Yes, it supports integration with various third-party CRM systems, including Salesforce and SAP.

How does AI in Dynamics 365 Customer Insights – Data help my business?

AI provides actionable insights, automates data enrichment, and predicts customer behavior, enabling your team to make data-driven decisions.

Is Dynamics 365 Customer Insights – Data suitable for small businesses?

Absolutely! The solution is scalable and can be tailored to meet the needs of businesses of all sizes.

Ready for the next phase of marketing?
Let’s connect!

Customer Insights Data | Dynamics 365 | CTA | Dynamic People
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