Drive world class customer experience with unified data
On the 24th of March Microsoft hosted the online event: “Drive world class customer experience with unified data” for the finance industry. Microsoft asked us to join as their partner and host one of the break-out sessions. Together with Van Lanschot Kempen colleague Pim van der Kwaak explained the endless possibilities Microsoft Dynamics 365 can have for your marketing and how to integrate this successfully.
About the event
The financial market is changing and it’s time to change with it. Clients want a personalized journey regardless of their specific situation, since they know more about their needs and the possibilities the bank can offer them. Your key to success? Know how to set up your people, your systems and processes to comply with these shifting expectations. Rethink the way bankers develop connections, engage and communicate without face-to-face interaction. Do you want to stay ahead of your competition and stimulate innovation?
This event is no longer available. We’ll post a link soon to watch on demand.