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Microsoft Dynamics 365 Customer Insights – Journeys

SIMPLY AUTOMATE MARKETING PROCESSES WITH Microsoft Dynamics 365 Customer Insights – Journeys

Microsoft Dynamics 365 Customer Insights – Journeys brings automated processes to your marketing. With Microsoft Dynamics 365 Customer Insights – Journeys, building up your customer portfolio and turning prospects into customers happens almost by itself. The app is as user-friendly as they get, works seamlessly with Dynamics 365 Sales, and has built-in business information.

Use Dynamics 365 Customer Insights – Journeys to generate well-designed e-mails and online content to support your marketing initiatives.

Introduction to Dynamics 365 Customer Insights – Journeys

Turn prospects into accounts with Microsoft Dynamics 365 Customer Insights – Journeys. Hunt down more qualitative leads with multichannel campaigns and personalized lead nurturing. A single source of shared information transforms your sales and marketing into a united front. You connect the processes, using your own familiar Office 365 tools. The ready-made dashboards and reporting makes it easy to start making smarter decisions and improve your marketing ROI right away.

Take your online presence to the next level with customizable templates. Use the intuitive design tools to tailor your message and set up lead scoring models. Now you can develop interactive customer journeys and maintain personalized potential customer relationships. This toolkit makes it easy for you to track and update your campaigns. Analyse your campaign results and build profitable long-term relationships.

The 360° view of every potential customer and contact gives you a true view of the market. With the event management app, you can track all the information about your event locations, logistics, ticket system, sessions, speakers, sponsors and everything else in one place. So your whole team can coordinate all their information. Next, generate your own online event portal where participants can view event information and register online. You can then integrate your events into your e-mail marketing and customer journey.

The Advantages of Microsoft Dynamics 365 Customer Insights – Journeys

  • It’s the easiest way to track campaigns and analyse results.
  • 360° view of every potential customer and contact.
  • Can be linked with other platforms like LinkedIn.
  • Analyse and document your marketing ROI.
  • Customizable to your own needs and wishes.

Ready-made dashboards

With dashboards and reporting, you can track the performance of your marketing initiatives to identify the best sources for potential customers and marketing activities. You can combine your sales and marketing results to track and increase their impact for your company.

Apps and solutions

Microsoft Dynamics 365 Customer Insights – Journeys comes standard with a specially selected bundle of apps and solutions, including Core Marketing, Customer Voice and Event Management.

Core Marketing includes e-mail marketing, customer journey, user behaviour, lead scores, marketing pages and more. Event Management helps you organize and promote personal events or webinars. Customer Voice makes creating customer surveys a snap. Conducting online surveys and analysing the results is the easiest way to collect usable feedback from customers. Once you understand their individual needs and expectations, you can focus on building relationships and increasing sales.

Make your marketing automatic,

Or more personal?

Why not both? The 360° customer view that you gradually create enables you to approach your prospects in very targeted and personal ways and turn them into customers almost automatically. Microsoft Dynamics 365 Customer Insights – Journeys puts you in the spotlight.